Privacy Policy

1. Introduction

RPGLife.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Payment information (processed through secure third-party payment processors)
• User-generated content (goals, progress, achievements)

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Location data (if you grant permission)
• Log data (IP address, browser type, access times)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To personalize your experience and deliver customized content
• To process transactions and send related information
• To send you updates, newsletters, and promotional materials (with your consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve our Service

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given consent for processing your personal data
• Contract: Processing is necessary for the performance of a contract
• Legal Obligation: Processing is necessary to comply with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights (GDPR)

If you are located in the EEA, you have the following rights regarding your personal data:

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us through our website contact form or support channels.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws, including Standard Contractual Clauses where applicable.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: